Empowering business owners to be the CEO their small business needs them to be

Virtual business management support to help you succeed in business and in life.

Online business management for service-based business owners who want to take charge of their business

Our virtual business management services will help you take control of your business and still have the time and energy you need to take care of yourself and your loved ones.

The mental load of running a business is heavy. When you combine that with the mental load of managing a family or caring for a loved one, as so many women in business do, it can be overwhelming.

As your online business manager (OBM), we’ll be there to share the load and help you plan, delegate and strategise. We’ll help you shape the future of your business so you can achieve your professional goals without sacrificing your family needs.

Whether you’re a business of one, building a mini empire, or need support managing your established small business, we’ll help you pull yourself out of the trenches and take your rightful place as the leader your business needs you to be.

We can help you:

Find more time

We’ll show you ways to reclaim your time so you can work on your business growth or sustainability.

online business manager

Run smoothly

We’ll help you manage day-to-day operations and provide tailored business management assistance so you can focus on the bigger picture.

online business manager

Make it easier

With our processes and systems, you’ll improve your business productivity and efficiency across all areas.

online business manager

Strategise and plan

As a trusted partner in your business success, your OBM offers future-planning ideas, strategic support and goal-setting guidance.

online business manager

Get help

We can help you build, onboard or manage the right team so you can stop doing everything yourself.

online business manager

Take a break

With an OBM sharing the load, you’ll be able to take a real break knowing there’s someone you trust holding the fort.

Whether you’re a busy business of one, actively building a mini empire, or need tailored support to manage your established small business we’re here to help you achieve your goals and get your life back.

Choose from ongoing support or a one-off solution

When you work with us, you can decide if you want the ongoing support of a dedicated OBM or just a little help with a one-off project. Our services are flexible and tailored to meet your needs.

Ongoing Support

Project Work

Online Business Management

Achieve your business goals with ongoing tailored support from a trusted partner and confidante. We'll empower you to embrace your role as small business CEO and be there helping you succeed every step of the way.

Accountability Partner

Stay motivated with ongoing accountability support. We'll help you focus on achieving your business goals despite all the distractions. Our regular accountability check-ins and weekly calendar plans will keep you on track.

Team & Operations Manager

Lead your business with confidence and peace of mind to support the growth of both you and your team.

Take control of your time and concentrate on what you're passionate about for your business.

Business Systems & Projects

Streamline your operations and work more efficiently with our expert business systems advice. We'll help you set up smart systems to improve productivity and make day-to-day business operations so much easier.

Quarterly Business Planning Session

Make chronic inaction a thing of the past and start building the business of your dreams. We'll help you build and sustain momentum by implementing your business-building ideas, one project at a time.

If you're not sure what type of service your business needs, book a free chat. We'd be happy to talk about where you're at and what we think would work best for your business right now.

Image of the cover of the Productivity Planning Workbook.

Your Productivity Planning Workbook

Do you know how much time you are spending ON your business?

By understanding where your time is going you can make the necessary changes for your business to help you grow it.

This workbook will help you review where your time is going IN (client) and ON (for your business).

RRP $30


Meet Steph Gobraiel, your behind-the-scenes business partner

Whether you need a trusted adviser, an idea sounding board, an operations planner, an executive assistant or a big-picture thinker, Steph is dedicated to making your business work for you.

As a business owner, you’re responsible for your business success. But you don’t have to do it alone. Steph can be there with you giving your business the time, expertise and energy it needs to grow.

When you work with Steph, you get a strategic business partner you can work with to share the load. She’ll look at the bigger picture, find ways to improve your operations and be there as a sounding board and executive assistant to give you confidence in your business decisions and actions.

You’ll work together to navigate the way to achieving your business goals. And with Steph’s help, you’ll embrace your role as the CEO of your thriving small business.

  • Former Executive Assistant
  • Problem solver
  • Ideas generator
  • Trusted adviser
  • Business cheerleader
  • Systems queen
  • Productivity guide
  • Behind-the-scenes business partner
  • Accountability partner
  • Precision organiser
  • Team builder
  • Planning partner
  • Lifelong learner
  • Mum
  • Seriously stylish
  • Wind beneath your wings

Not sure if an OBM is for you? Book a risk-free trial.

We get it. Bringing an OBM into your business is a BIG decision. And you might not be sure if it’s for you. That’s why we offer our new clients a risk-free 4-week trial.

You’ll pay for one month of OBM magic, and if you don’t want to continue past the initial 4 weeks, you can walk away. No stress and no hard feelings.

Step 1

Book a free discovery chat with Steph so we can learn more about your business.

Step 2

If you want to go ahead, choose the OBM package you want for your 4-week risk-free trial.

Step 3

Experience the awesomeness of premium business support with no lock-in contracts or obligation.

Why choose S38 Business Management

We bring 15+ years of business systems, productivity, executive assistance and management experience to you.

Our mission is to help you find a better way to balance business success with enjoying family life.


Find efficient ways to manage day-to-day processes so you can focus on the bigger picture.


Have a trusted confidante to look at your business with a fresh set of eyes and be a clear-headed idea sounding board.


Benefit from 15+ years of corporate executive assistant experience, skills and knowledge.


Protect your business by working with a fully insured OBM.


Get frank and fearless advice, support and feedback designed to guide your business success.


Access our network of bookkeepers, copywriters, website developers, virtual assistants and social media managers.


Test our online business management services with a no-obligation 4-week trial.


Get a 4-hour maximum response time during business hours.

Our Clients

Here are some of the businesses we’ve helped with our premium online business management services.

Steph has been a game-changer for me as I embark on my new business journey. Her insights and guidance have triggered a whirlwind of thoughts, leading me to reassess and fine-tune my goals and operational procedures. It’s been incredibly refreshing to connect with someone like Steph, whose depth of experience is matched only by her sincere desire to assist and support. In the often daunting landscape of entrepreneurship, finding a mentor who not only possesses the know-how but also approaches the journey with genuine enthusiasm has been a beacon of inspiration. Steph’s impact on my strategic thinking and business planning has been nothing short of transformative, and I’m grateful for the valuable perspective she brings to the table.

Jordan Knight – Spicy Pineapple Marketing

Thanks for coming on a a guest presenter to the Business Owners Smashing It Online webcast. Your knowledge and the information you shared is critical for any small business to get their foundations right, and makes business so much easier in the long run. What you spoke about was practical, understandable and achievable. You have a wealth of experience and I appreciate you being so generous with what you shared with my audience.

Nik Cree – The Interview – WP Bosses Podcast

I met Steph during our LinkedIn meeting groups where her positive outlook, knowledgeable support services and excitement for helping people, especially women in business and skilling up individuals, was extraordinary.
I have the pleasure working with Steph in supporting my management team to thrive in an ever changing environment, that of Disability Services.
Steph has a comfortable communication process where people feel relaxed and open to sharing their challenges and how to work well within a Dynamic team.
I recommend Steph and her skill to any business manager, CEO, board looking for that real talented person. 

Owen P Rogers

I was looking for someone who could help me get my business operations organised so I could focus more on growing my business direction. And thank goodness I found Steph! Steph helped me gain clarity, establish goals, create processes and importantly, showed me how to do these things for myself as my business continues to evolve. Steph is very thorough in her process and has a sharp focus on outcomes to ensure you get results. She’s also very good at getting back to you when you need her help, even if it is just a quick question. And is very flexible, so if you need to change your timetable because of family or client stuff, she’ll make it work. Since working with Steph, I feel more organised and more confident about my business. I would recommend Steph to anyone who is looking to work with an OBM who can take you from overwhelmed to organised and set up the processes and systems you need to find time to work on your business, not just in your business.

Joh Kohler – Compelling Copy

Steph quickly created order in the chaos, both on paper and in my head.  This allowed me to do what I do best – create content and work with clients in my business.

She is my ‘north star’, keeping things moving in the right direction.  She is professional, organised, a very fast worker and knowledgeable. My favourite part is that she can follow instructions, but also has enough skill to come up with her own suggestions on how to streamline things. She is an invaluable asset to my business and worth every cent!

Riki Deale

After a 1-month Productivity Sprint with Steph, I feel so much more organised and in control of what’s happening in my coaching business! My activities are planned well in-advance with more realistic timeframes, Steph taught me how to use Asana so much more effectively for task management, and I have the confidence to outsource more to my virtual assistant and free up time. Plus, the accountability check-ins ensured that I kept on top of what was important, didn’t get distracted by unnecessary tasks, and developed valuable business habits to work more productively. I highly recommend Steph to any small business owner who’s wanting practical advice and support to get more organised and manage their business more productively.

Haley Robertson, My Client Strategy

Steph and her business, Virtual Associate Services, have been a fantastic addition to my Online Business Lift-Off team. We help people start online businesses and Steph plays a critical role in speaking with potential participants, helping with the social media side of things and taking responsibility for providing our collaboration partners with information about upcoming programs. Steph is an action taker and gets things done quickly. If she’s not sure about something, she always checks in first to make sure she’s on the right track. Love her work and highly recommend her and Virtual Associate Services to anyone who wants someone intelligent and proactive on their team.

Trudy Rankin, Online Business Lift-Off Program

Highly recommended. Steph treats our business as her own and brings a sense of urgency to everything from admin systems to project coordination. Her online business manager skills have brought accountability into our scheduling and workflows, and created space for me to work on the business. Fast learner, gets things done, and we have a great laugh doing it 🙂

Steph – you are the wind beneath my wings!

Amanda Vanelderen, WordWorks

I reached out to Steph for help with time management and organization for my online nutrition business. Steph provided an easy-to-follow actionable plan for keeping all my different tasks on track and helped me get set up with tools to move my business forward. I recommend Steph if you need help with time management, organization or accountability.

Jessica McClung,  The IBS Girl

Working with Steph to reduce overwhelm was the best thing I’ve done for my business. She helped me set achievable goals and was alongside me taking action on practical steps to get there. Her accountability check-ins were the support I needed to get things done and start creating new habits. I feel like I’m back on track with my workload and that’s a huge relief. I highly recommend Steph for her talents in digging business owners out of overwhelm, and helping navigate the mindset shift needed for long-term change to better planning habits.

Jenny Lindsey, ConnectJen

I reached out to Stephanie to get help when I needed it most. I was feeling overwhelmed by all the to-do tasks and despite my high level of experience across 10 years managing enterprises I needed someone on the outside to come help me pick myself up and see a way out of a mess. Stephanie was such an amazing person to have by my side providing a grounded sense of calm and clarity and helping structure ways of moving forward. Highly recommend.

Nataly Tormey – Contribute Group

“We had the pleasure of working with Steph on our science podcast, Biomechanics On Our Minds. We were immediately impressed by her professionalism and ability to quickly and efficiently create systems to streamline our process. She was also very engaged and attentive to our mission and brand. She was enthusiastic about helping us to improve our podcast as well as creative in the ways in which to do so. We are so thankful to have worked with Steph and highly recommend her services. She was also very flexible in meeting times and coordinating as we were navigating different continents and time zones.”

Biomechanics On Our Mind Podcast

In just a few months, I’ve gone from lurching between tasks to following a clear plan. Steph has helped me to carve out time to work on my business. She’s helped me focus on social media, content marketing and pushed me to finally launch a newsletter. Having someone else to discuss ideas with has helped me find new opportunities to grow my profile and that of my business.

With Steph’s support, I’m finally being realistic about what I can achieve each month, ensuring I can provide an efficient and reliable service to every client, while also making time for myself.

Angela Pickett, Copywriter

Stephanie’s, work ethic is always above and beyond. She is reliable and professional. Her attention to detail is fantastic and her communication is always prompt. I am grateful to have connected with her and see her as a trustworthy VA that I can rely on.

Stacey Hurley, Active Management

Since coming on board as my VA Steph and her business Virtual Associate Services have helped me to develop the administration and marketing processes I need to move my private counselling and consulting practice Bridging the Barriers forward. Steph’s integrity is beyond my expectations. Steph is task-driven and outcome-focused with an eye for detail. She is well-networked and has met all the challenges I have thrown her way. I can’t recommend Steph and her Virtual Associate Service highly enough. Steph would a great asset for any business needing a VA.

Ian Waugh,  Bridging the Barriers

Steph and her business, Virtual Associate Services, have been a fantastic addition to my Online Business Lift-Off team. We help people start online businesses and Steph plays a critical role in speaking with potential participants, helping with the social media side of things and taking responsibility for providing our collaboration partners with information about upcoming programs. Steph is an action-taker and gets things done quickly. If she’s not sure about something, she always checks in first to make sure she’s on the right track. Love her work and highly recommend her and Virtual Associate Services to anyone who wants someone intelligent and proactive on their team.

Trudy Rankin, Online Business Lift-Off Program

Steph is very professional and proactive in her approach. For the short time we hired her services, she become part of the team very quickly. Steph is easy to work with, is driven to succeed with any task given and is always willing to offer additional support and advice where she feels business improvements can be made which was very helpful and welcomed. Thanks Steph, we wish you all the best! Hope to work with you again sometime in the future 🙂

Danielle Reed, Medlife

Steph is professional and a highly self-motivated dynamo. When working with Steph her attention to detail, flexibility to pivot between different tasks, organisation skills and can-do attitude is second to none. Steph helps me problem solve and finds solutions to any road blocks that come up in business. She listens and asks the right questions and just ‘gets it’ ! I am grateful to have met Steph she has helped my business go from swamped and near exhaustion to thriving and I look forward to continuing our working relationship.

Maryanne Coffey

Recently appeared on

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Go from struggling small business founder to in-control CEO of the business of your dreams.

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