Online Business Management

Take back control of your business with the support of a professional OBM

You started your business to be your own boss. You probably wanted flexibility so you could spend more time with your family and friends. But these days, it seems like your business is running you more than you’re running it. You’re working late nights and far too many weekends. Instead of having more time for your family, you’re constantly cancelling plans because you still haven’t caught up on work.

Sound familiar?

Your business is doing well, but you’re not. You’re so caught up in the day-to-day operations and delivering client work or managing a growing team, you can’t get out of the cycle of always working IN your business and never ON it.

That’s where we come in as a virtual business manager.

We’ll help you take your business from chaos to calm so it can finally become the lifestyle business of your dreams.

With our skills and support, you’ll:

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Build efficient systems and workflows

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Improve productivity and processes
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Be accountable and get things done

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Get day-to-day operations under control
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Create space to work ON your business

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Have someone else to share the load
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Become the CEO of your small business.

It’s time to get things on the right track

Your business is at a crossroads. Maybe you’re ready to go from doing it all yourself to delegating some tasks, but you don’t know how. Maybe you’re ready to expand and need a thought-out growth strategy and help implementing it. Or maybe you’ve established a thriving small business, but you need help to detangle yourself from having to be across the minute detail of everything everyone is doing.

Whatever crossroad your business is facing, you need to take charge and be the leader it needs you to be. With our guidance, skills and business management know-how, you’ll finally be able to build and sustain the business you always wanted to have.

“Steph helps me problem solve and finds solutions to any roadblocks that come up in business. She listens and asks the right questions and just ‘gets it’! Steph has helped my business go from swamped and near exhaustion to thriving.”

Maryanne Coffey

Go from struggling small business founder to in-control CEO

With an OBM in your corner, you’ll have a wealth of business management experience helping you shape and grow your business. As your behind-the-scenes business partner, we’ll help you achieve your goals and become the leader your business needs you to be.

If you’re:

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Spending too much time on client work and not enough time building your business.

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 Doing everything yourself and risking burning out.

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 Missing out on opportunities because you don’t think your business is ready for the kind of work you really want.

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Pushing back deadlines and procrastinating because you don’t know what to focus on next.

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Feeling stressed about your never-ending task list and too overwhelmed to know where to begin.

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Spending too much time managing your team or sub-contractors and not enough time doing the work that makes money.

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Too busy to think about forward planning and plot a course for what’s next.

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The only one people in and out of your business come to, which takes up all your time.

We Will:

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Help you improve productivity and workflows, so you have more time to focus on business development.

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Help you delegate to a team and take the busy work of your plate.
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Develop a clear plan and business-building roadmap to take you from where you are to where you want to be.
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Be your firm but fair accountability partner to keep you on track with regular check-ins and friendly reminders.

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Build project management systems so you can take it one step at a time and prioritise the tasks that matter the most.
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Take on the day-to-day operations and team management so you can focus on what you do best.

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Support you with business research to help you make well-informed decisions.
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Be your executive assistant taking all initial external or internal enquiries.

business systems

Make it the business you know it can be

Imagine giving yourself the support and systems you need to make your business everything you know it can be.

We’ll help you finally turn your business into the one you’ve been dreaming of from the beginning.

Imagine going from:

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Never having enough time to get everything done to having sustainable systems and practical workflows in place.
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Working in a way that feels ‘all over the place’ to having a solid, well-thought-out plan for your daily, weekly and monthly business activities.
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Having a business that’s doing ok (even if you’re not) to embracing your role as CEO of a thriving, sustainable and manageable business.

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Feeling unmotivated and stuck in the churn to feeling excited and enthusiastic about your business again.

 That’s what working with an OBM can do for you. 

We’ll help you get clear on your business direction and understand the way forward. Then we’ll work with you to develop a clear plan and give you the confidence, systems and tailored support you need to get there.

After all these years of hard work, it’s time to take the next step and make your business everything you know it has the potential to be.

Setting goals is easy, achieving them is hard

We’ll help you focus on your mindset and development so you can grow with your business.

As your business evolves, so should you. Your mindset and willingness to learn and adapt will be key to your success. If you want your business to change, you need to change with it. With a belief that self-growth leads business growth, we’ll help you build a sustainable and profitable business that empowers you as CEO and supports the life you want to live.

Hi, I’m Steph Gobraiel, your online business manager

Also known as your behind-the-scenes business partner, ideas sounding board, accountability partner and business confidante dedicated to helping you and your business succeed.

Like a lot of female-led businesses, I started S38 Business Management because I loved my work, but not the hours it took away from my home life. Becoming a mother made me reassess what success meant to me. Suddenly it wasn’t about long hours and corporate wins. It was about finding a balance between doing the work I loved and having the time and energy I needed to enjoy my young family.

I started S38 Business Management because I knew it was up to me to build a working life that worked for me. And I knew I had the knowledge, skills and expertise to help other women in business do the same.

With more than 15 years in the corporate world, working alongside leaders in accounting, education, finance and retail, I’d become a *darn* good executive assistant. I was their ‘secret agent’ working behind the scenes to help business leaders and owners succeed in their spotlights.

And now, as an OBM, I’m doing the same for women in small business.

As your OBM, I’ll be your sounding board, confidante and trusted business adviser helping to set you and your business up for success.

And I’ll absolutely love seeing you succeed!

Steph Gobraiel
S38 Business Management Founder and OBM

online business manager

Hiring Steph has had an enormous impact on my business.

My business was growing, and I knew what I needed to do. But I was struggling to plan and prioritise. In just a few months, I’ve gone from lurching between tasks to following a clear plan. Steph has helped me to carve out time to work on my business. She’s helped me focus on social media, content marketing and pushed me to finally launch a newsletter. Having someone else to discuss ideas with has helped me find new opportunities to grow my profile and that of my business.

With Steph’s support, I’m finally being realistic about what I can achieve each month, ensuring I can provide an efficient and reliable service to every client, while also making time for myself.

If you want business success , you need strong business foundations

Our one-on-one OBM services are tailored to your needs, but we usually recommend you focus on strengthening one or more of the key small business foundations your business needs to thrive.

By focusing our work on building your business foundations, we’re following a proven process to make sure your business has what it needs to succee

The small business foundations we focus on are:

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Branding

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Services

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Website

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Marketing

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Networking

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Business Profile

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Business Systems

Online business manager support tailored to your needs

When we first start working together, we’ll spend time getting to know you and your business. We’ll look at how you manage your time and tasks and work out what is and isn’t working. Then we’ll review your systems and processes to find opportunities for streamlining and improvement.

Depending on your needs, your OBM support hours could include:

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Regular business assessments and reviews.

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Planning meetings, and goal setting sessions.
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Research and recommendations about a particular issue.

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Brainstorming sessions and developing action plans to bring ideas to life.
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Operational help to implement your business activities, systems, and projects.
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Being your fractional executive assistant to give you the tailored support you need.

Choose the level of support that’s right for you

Whether you need an OBM a lot or a little, we’ve got a package to suit you and your business.

However we tailor your support, you’ll love having us in your corner, working side-by-side to take your business where you want it to go.

OBM Support

1-hour business review and actions kick-off meeting in the first month.

  • Focus on 1 business foundation as a priority

3 hours* of tailored OBM support focused on your priority business foundation.

  • Accountability check-ins

1 x 45-minute Zoom call to help you stay on track.

  • Time management

A weekly calendar outlining your workflows and time blocking schedule.

  • Email support

Regular email support so you can ask questions and check in between our sessions.

Your investment:

$600 (+GST) per month
3-month minimum commitment

VIP Support

1.5-hour business review and actions kick-off meeting in the first month.

  • Focus on 2 business foundations as a priority

6 hours* of tailored OBM support focused on your priority business foundations.

  • Accountability check-ins

2 x 45-minute Zoom calls to help you stay on track.

  • Time management

A weekly calendar outlining your workflows and time blocking schedule.

  • Email support

Regular email support so you can ask questions and check in between our sessions.

Your investment:

$1,200 (+GST) per month
3-month minimum commitment

VIP+ Support

1.5-hour business review and actions kick-off meeting in the first month.

  • Focus on 3+ business foundations as a priority

12 hours* of tailored OBM support focused on your priority business foundations.

  • Accountability check-ins

2 x 45-minute Zooms call to help you stay on track.

  • Time management

A weekly calendar outlining your workflows and time blocking schedule.

  • Email support

Regular email support so you can ask questions and check in between our sessions.

Your investment:

$1,800 (+GST) per month
3-month minimum commitment

*If you need more OBM support hours, let us know. We’re happy to give you a quote for extra help if and when you need it.

Not sure which OBM support plan is right for you? Book a free discovery call so we can get to know you and your business and help you choose the support level you need.

You’ll see improvements fast

If you commit to the process and do the work, you’ll quickly notice how much better things feel. Many of our clients say within the first few weeks of working with us as their virtual business manager, they:

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See tangible improvements in their business operations.

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Get excited and enthusiastic about their business again.

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Feel less stressed because they have a clear plan to follow and defined goals to meet.

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Are motivated to make things happen and get their business moving in the right direction.

Stop carrying the load on your own

If you keep doing everything yourself, your business will never grow

Carrying the business burden on your own can be a roadblock to growth, sustainability and success. True success comes from leveraging the expertise and support of others. By bringing in the support of an OBM, you’ll free up valuable time and energy to focus on high-value, business-building activities. Step into the transformative power of collaboration and give yourself and your business the support you need to thrive.

online business manager

Are you ready for an OBM?

You don’t need to be building an empire to benefit from the support of a professional online business manager. Whether you’re a business of one or a thriving business with a small and dedicated team, our services can help you build a sustainable and manageable business that suits your professional and personal goals.

You ARE ready for an OBM if:

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You’re ready to embrace your role as CEO of your small business.

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You want your business to go from just ticking along to thriving.

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Your business is already established but need help to take charge of day-to-day operations and business management.

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You’re ready to invest time and energy into working collaboratively to achieve your business goals.

You’re NOT ready for an OBM if

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You don’t want to invest in building a sustainable and profitable business.

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You’re not prepared to step out of your comfort zone, build new habits and embrace self-growth alongside business growth.

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Your business is still new and you don’t have the budget for ongoing support just yet (but you might be interested in our project solutions that can help you get there).

Ready to get started with an OBM? Fill in our form so we can learn more about you.

Still not sure if an OBM is for you? Book a free call so we can help you decide.

Steph - you are the wind beneath my wings!

Highly recommended. Steph treats our business as her own and brings a sense of urgency to everything from admin systems to project coordination. Her online business manager skills have brought accountability into our scheduling and workflows, and created space for me to work on the business. Fast learner, gets things done, and we have a great laugh doing it 🙂

Steph – you are the wind beneath my wings!

Amanda Vanelderen – Workwords

online business manager

Not ready to commit for 3 months? New clients can book a 4-week OBM trial.

We get it. Bringing an OBM into your business is a BIG decision. And you might not be sure if it’s for you. That’s why we offer our new clients a risk-free 4-week trial.

You’ll pay for one month of OBM magic, and if you don’t want to continue past the initial 4 weeks, you can walk away. No stress and no hard feelings.

Step 1: Book a free discovery chat with Steph so we can learn more about your business.

Step 2: If you want to go ahead, choose the OBM package you want for your 4-week risk-free trial.

Step 3: Experience the awesomeness of premium business support with no lock-in contracts or obligation.

Ready to get started with our risk-free 4-week trial? Fill in our form so we can get to know more about you and your business

Frequently Asked Questions

What happens when I book a call?

When you book a free initial chat, I’ll send you an email asking for a bit of background on your business and the way you work. This helps me come prepared to our meeting. We’ll have an informal chat where you can ask me any questions, and I’ll explain how we can help you with your business goals. Then you can go away and have a think about how working together can help transform your business into the business you always wanted it to be. (There is no obligation to sign up to work with me and you won’t be pressured into signing up for anything on our call.)

How many weeks or months will we need to work together?

While you’ll notice improvements in your business operations almost right away, it usually takes around 3 months to implement the significant changes most business owners need to see real change and forward momentum in their business. We do ask for a minimum 3-month commitment to our packages, but as a new client, you can sign up for a 4-week trial with no obligation to continue after that if you don’t want to.

What if I'm hesitant to make changes in my business?

Answer

Change can be scary, but we both know your business won’t succeed if it doesn’t change. Stepping out of your comfort zone and changing the way you operate will feel challenging at first, but when you see how much easier it makes things, you’ll wish you done it much sooner. We’ll be there to guide you and be in your corner every step of the way. If you’re serious about taking your business to the next level, you’ll embrace the change, and your business will thank you for it.

Do you guarantee results?

While we can’t guarantee specific results, if you take our advice, follow our guidance and do the work, we know you’ll see improvements in your business by the time we finish working together.

Do I have to book an ongoing monthly package to work with you?

Not at all. While our online business manager services involve an ongoing commitment of at least 3 months, we have many project solutions to help you improve your business systems, streamline your operations and productivity and achieve your quarterly business goals, one project at a time. Take a look at our full range of services.

Go from struggling small business founder to in-control CEO of the business of your dreams.

Book your no-obligation 30-minute call today.

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